Podcast

101 Innovation & CX with Scott Campbell

July 21, 2022 2022, CX, Innovation, Podcast, Scott Campbell

Medicarians Podcast Special Episode 2 of 3

CX and the art of storytelling have the power to motivate internal and external stakeholders. Done well, you can create value. Done poorly, and you may become the next meme. So how do you effectively harness that power to make external sales, build brand value, or sell innovative ideas inside a formal company?

Join us as we discuss Innovation & CX with Scott Campbell, Senior VP & Chief Client Officer at American National.

[Bonus]: Listen until the end to discover the common thread between cargo shorts, Debbie Gibson, and corporate innovation.

Connect with Scott Campbell: https://www.linkedin.com/in/scottccampbell/

Learn more about Nassau Re/Imagine: imagine.nfg.com

Connect with us: https://www.linkedin.com/showcase/nassau-reimagine

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This information is provided by Nassau for informational purposes only and is not meant to provide any legal, tax, or investment advice. It is not intended to advertise, market or promote third party products or services. Nassau and our sponsors do not endorse and are not responsible or liable for any third party content, advertising, products, services or other materials from such third parties. Symetra^® is a registered service mark of Symetra Life Insurance Company.

‘Symetra® is a registered service mark of Symetra Life Insurance Company.’

100 A New Way To Think With Roger L. Martin

July 14, 2022 2022, A New Way to Think, Innovation, Podcast, Roger L. Martin

We’re here today to talk about Roger’s latest book, A New Way To Think, and explore how to drive innovation inside corporations. Roger L. Martin is a professor of Strategic Management, Emeritus at the University of Toronto’s Rotman School of Management, where he also served as Dean. In 2017 Thinkers 50 named him the world’s number one management thinker. He has published 12 books.

Join us for our 100th conversation and follow Roger at https://rogerlmartin.com.

A New Way To Think: https://rogerlmartin.com/lets-read/a-new-way-to-think

Learn more about Nassau Re/Imagine: imagine.nfg.com
Connect with us: https://www.linkedin.com/showcase/nassau-reimagine

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‘Symetra® is a registered service mark of Symetra Life Insurance Company.’

099 Innovation in Senior Health with Martin Pazzani

July 7, 2022 2022, Get Outside, Innovation, Martin Pazzani, Podcast, Senior Health

Today we are continuing the conversation about innovation in senior health. From CMO at Bally Fitness to serial entrepreneur; Martin Pazzani joins us to share his focus on reinventing the fitness business as upstream preventive healthcare. The question has now become: are you going to die too soon or live too long? Could it be a key to threats facing the insurance industry?

Listen to gain insights into reducing stress and gaining better mindfulness. Hint: Get Outside!

Learn more about Healthy Recharging: https://www.amazon.com/SECRETS-AGING-WELL-Healthier-Recharge-ebook/dp/B08B8YC99R

Connect with Martin Pazzani: https://www.linkedin.com/in/pazzani/

Learn more about Nassau Re/Imagine: imagine.nfg.com

Connect with us: https://www.linkedin.com/showcase/nassau-reimagine

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‘Symetra® is a registered service mark of Symetra Life Insurance Company.’

098 Medicarians – Improving Senior Health

June 30, 2022 2022, Innovation, Podcast

We recently attended the first Medicarian conference in Las Vegas. Jay Weintraub took the top Medicare Supplement conference and broadened it to include innovation. Innovation across the entire senior healthcare space. We interviewed a number of leaders on the event floor and pulled the recordings into three podcasts.Today, in part 3 of 3, we’ll explore innovation in improving senior health care. With new technology “extra benefits” of plans are quickly morphing into digital health management platforms – and those platforms include items like devices, fitness programs, and even food.

FarmboxRX

https://www.farmboxrx.com

Ashley Tyrner

CEO

https://www.linkedin.com/in/ashley-tyrner-129082a3/

Big idea: Food is a medicine that is good for plan members and health plans.

Gilad Shai

https://www.linkedin.com/in/giladshai/

Big idea: It’s time to create an innovation ecosystem in senior health and wellness. (And BTW, mobile phones continue to change our health for the better.)

Careington International

Mike Ramsey

Director of Sales

https://www.linkedin.com/in/mike-ramsey-b4445a58/

Big idea: Virtual dentistry, healthcare, and pet care is here to stay.

Healthee

Guy Benjamin

CEO

https://www.linkedin.com/in/guy-benjamin-9904b844/

Big idea: Workers need advice at scale on how to use their employee benefits.

Ottalaus Health

Christopher Liechty

Head of Marketing at Ottalaus Health

https://www.linkedin.com/in/christopherliechty/

Big ideas: People need “Lego” blocks for personalized remote care monitoring of chronic conditions.

Learn more about Nassau Re/Imagine: imagine.nfg.com Connect with us: https://www.linkedin.com/showcase/nassau-reimagine

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‘Symetra® is a registered service mark of Symetra Life Insurance Company.’

097 Medicarians – Customer Creation

June 23, 2022 2022, Innovation, Podcast

We recently attended the first Medicarian conference in Las Vegas. Jay Weintraub took the top Medicare Supplement conference and broadened it to include innovation. Innovation across the entire senior healthcare space. We interviewed a number of leaders on the event floor and pulled the recordings into three podcasts. Today, in part 2 of 3, we’ll explore innovation in customer creation. Recent regulations released by the CMS, privacy changes on social media platforms, and iOS changes have radically reshaped how we find, engage, and connect with seniors.

CoverRight

Richard Chan

CEO at CoverRight

https://www.linkedin.com/in/rkfchan/

Big idea: Important to engage senior consumers at the start of their shopping experience, not just at point of purchase.

AcquireCrowd

Thomas Cutting

CEO

https://www.linkedin.com/in/thomas-cutting/

Big idea: Effectively converting leads requires a deeper understanding of how to activate each opportunity based on individual demographic data.

Verisk Marketing Solutions – Jornaya

Jeff Piotrowski

Market Leader, Insurance

https://www.linkedin.com/in/piotrowskijeff/

Big idea: Not only do we need to be compliant, but we also need to understand who the lead actually is and what happens after they turn into a client.

EasyHealth

Greg Salwitz

Chief Product Officer

https://www.linkedin.com/in/gsalwitz/

Big idea: It’s time to move from a transactional to a relationship-based, member-centric model in the Med Supp market for better retention and satisfaction.

BrokerCalls

Joe Marino

https://www.linkedin.com/in/joe-marino-281a1734/

Big idea: CMS compliance will dominate AEP lead generation this year. Seniors getting more tech-savvy.

Inspire Health Tech

Mark Seghers

CEO & Founder

https://www.linkedin.com/in/seghers/

Big idea: Seniors need a lot of help navigating a bewildering variety of health plans

eQuoto

Danny Greeson

Founder at eQuoto

https://www.linkedin.com/in/dannygreeson/

Daryl Goldstein

VP, Sales And Business Development

https://www.linkedin.com/in/darylgoldstein/

Big idea: Don’t waste agent time working with or speaking with low-intent leads.

Regal Voice

Katie Aprile

Account Executive at Regal Voice

https://www.linkedin.com/in/katieaprile/

Big idea: Agents should consider using a voice platform designed for B-C during this AEP season.

RGI Solutions

Bob Donnellan

VP of Sales & Marketing at RGI Solutions

https://www.linkedin.com/in/bob-donnellan-78a6496/

Big idea: Take the risk out of AEP this year by working with a performance-based marketing agency.

Learn more about Nassau Re/Imagine: imagine.nfg.com

Connect with us: https://www.linkedin.com/showcase/nassau-reimagine

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‘Symetra® is a registered service mark of Symetra Life Insurance Company.’

096 Medicarians – Future of Distribution

June 16, 2022 2022, Innovation, Podcast

We recently attended the first Medicarian conference in Las Vegas. Jay Weintraub took the top Medicare Supplement conference and broadened it to include innovation. Innovation across the entire senior healthcare space. We interviewed a number of leaders on the event floor and pulled the recordings into three podcasts. Today, in part 1 of 3, we’ll explore innovation in distribution. People want people to help them navigate this complex topic. However, the tools, the processes, and the outcomes are changing quickly.

HealthIQ

Gaurav Suri

President & Chief Business Officer

https://www.linkedin.com/in/gsuri/

Big idea: Consumers need very sophisticated help navigating all the plans to find that one is best for them.

ABM Insurance

Mike Alexander

Principal, ABM Insurance

https://www.linkedin.com/in/mike-alexander-sr-84a84a1/

https://www.getagreatquote.com

Big idea: Digital helps you touch your customer more frequently, but you need to see them in person to connect.

Viewpoint Ventures

Drew Aldrich

Managing Partners

https://www.linkedin.com/in/drewaldrich/

Big idea: Humans will remain central to insurance sales, but wholesaling will go digital.

Joe Jordan

JosephJordan.com

https://www.linkedin.com/in/josephjordan2/

Big idea: Biggest problem humans face is the aging of the population – paying for healthcare is a critical issue for this group.

Insurance Toolkits

Joe Wahl

Co-Founder

https://www.linkedin.com/in/joseph-wahl-430812165/

Big idea: Software should help agents present Medicare products confidently and not rely on calling their upline for guidance.

CSG Actuarial

Brien Welch

Sales Director at CSG Actuarial, LLC

Omaha, Nebraska, United States

https://www.linkedin.com/in/brien-welch-b7a87958/

Big idea: Take all development direction from the agent users and you will build a business.

Learn more about Nassau Re/Imagine: imagine.nfg.com

Connect with us: https://www.linkedin.com/showcase/nassau-reimagine

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‘Symetra® is a registered service mark of Symetra Life Insurance Company.’

095 Better Serving Families in Need With Justin O’Keefe

June 9, 2022 2022, Asset, Family, Innovation, Justin O'Keefe, Planning, Podcast

In this episode, we welcome Justin O’Keefe, CEO & Founder, MAPP – The Memorial Asset Protection Plan. Through hands-on and intentional planning, Memorial Asset Protection Plan helps transition assets from one generation to the next after the loss of a loved one. Money lives and it will go somewhere. Where it’s going to go is the big question. MAPP helps answer that question and more.

Listen to gain insights into building meaningful relationships, the importance of a trusted network, and the power of sharing a home-cooked meal.

Learn more about MAPP: https://www.mappnetwork.com
Connect with Justin O’Keefe: https://www.linkedin.com/in/justin-o-keefe-clu-chfc-cap-lfd-88560177/

Learn more about Nassau Re/Imagine: www.imagine.nfg.com
Connect with us: https://www.linkedin.com/showcase/nassau-reimagine
https://www.tiktok.com/@nassaureimagine
https://www.instagram.com/nsre_imagine

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‘Symetra® is a registered service mark of Symetra Life Insurance Company.’

094 Leading Corporate Innovation Post Pandemic with Paul Bailo

June 2, 2022 2022, Innovation, Insurtech, Paul Bailo, Podcast, Social Innovation, Transformation

Innovation is key to the survival of humankind. The ability to adapt and change. So why is it that most humans fear change?

In this episode, we welcome Paul Bailo, Chief Executive Officer of PIP Consulting Group by day, professor by night, author, and social entrepreneur. Join us as we discuss creativity, innovation, corporate culture, and navigating the importance of the creators, maintainers, and why the world needs everyone.

It takes significant energy to turn ideas into action – are you ready?

Learn more about PIP Consulting Group: https://pipconsultinggroup.com

Connect with Paul Bailo: https://www.linkedin.com/in/paulbailo/

Learn more about Nassau Re/Imagine: www.imagine.nfg.com

Connect with us: https://www.linkedin.com/showcase/nassau-reimagine
https://www.tiktok.com/@nassaureimagine
https://www.instagram.com/nsre_imagine

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‘Symetra® is a registered service mark of Symetra Life Insurance Company.’

093 Innovation, ESG, & Urban Farming in Hartford

May 26, 2022 2022, ESG, Insurtech, Levo International, Podcast, Social Innovation

This week we welcome Christian Heiden, founder of Levo International, an international social impact organization that leverages innovations in the food security space to create a more sustainable and equitable food system.

Our conversation is rooted in innovation through the lens of ESG and urban farming. Levo combines hydroponic farming, community-supported agriculture, and family-based growing to make a local impact. Locally, Levo has partnered with 150 residents in the North End of Hartford to educate them on how to micro-farm using their hydroponic garden systems. The farmers will work with Levo to grow their crops and sell them through CSA subscriptions. Levo also has over 300 systems operating in Haiti.

Listen and gain insights into navigating a family business, tips for future founders, and being willing to plant seeds, till ideas, and harvest impact through action.

Connect with Christian Heiden: https://www.linkedin.com/in/christian-heiden/

Learn more about Levo International: https://levointernational.org/founding-story

Learn more about Nassau Re/Imagine: www.imagine.nfg.com

Connect with us: https://www.linkedin.com/showcase/nassau-reimagine
https://www.tiktok.com/@nassaureimagine
https://www.instagram.com/nsre_imagine

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‘Symetra® is a registered service mark of Symetra Life Insurance Company.’

Limited Series 092: The Insurance Industry in 2030 with Barney School of Business and the South Carolina Dept. of Insurance

May 19, 2022 2022, Barney School of Business, Girik Nagpal, Insurtech, John Thomson, Joseph McDonald, Podcast, UHart

Join the Re/Imagine team, Barney’s faculty, graduate students, and leading thinkers in the sector to explore how technology, science, and entrepreneurship will shape risk management in the future.

In the fourth episode in the Risk & Innovation Series, we conceptualize the insurance industry in the year 2030. How seamless will the consumer purchasing process be? Are there such things as non-embedded insurances? How will regulators govern a future that does not yet exist? Will the industry apply an even weight to technological advances as it does to human capital? We explore these and many more!

Engage with us as we talk trends and theories: John Thomson, Assistant Dean, Barney School of Business, Girik Nagpal, Graduate Student, University of Hartford, Joseph McDonald, South Carolina Department of Insurance, and Nassau Re/Imagine.

Learn more about the Barney School of Business: https://www.hartford.edu

Learn more about the South Carolina Department of Insurance: https://www.doi.sc.gov

Learn more about Nassau Re/Imagine: imagine.nfg.com

Connect with us: https://www.linkedin.com/showcase/nassau-reimagine

In the comments below, tell us what you think the industry will look like in 2030!

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‘Symetra® is a registered service mark of Symetra Life Insurance Company.’

Podcast

101 Innovation & CX with Scott Campbell

Listen

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100 A New Way To Think With Roger L. Martin

Listen

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099 Innovation in Senior Health with Martin Pazzani

Listen

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098 Medicarians – Improving Senior Health

Listen

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097 Medicarians – Customer Creation

Listen

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096 Medicarians – Future of Distribution

Listen

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095 Better Serving Families in Need With Justin O’Keefe

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Listen

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Listen

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Limited Series 092: The Insurance Industry in 2030 with Barney School of Business and the South Carolina Dept. of Insurance

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